Refund policy
TechyTreasures.com Return and Refund Policy
1. Returns
At TechyTreasures.com, we strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your product, we are here to help.
1.1. Return Window
- You have 30 calendar days to return an item from the date you received it.
1.2. Return Conditions
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- We do not have final sale items; all items are eligible for return within the specified period.
2. Free Return Shipping
- We offer free return shipping on all returns.
- To initiate a return, please contact us at support@techytreasures.com, and we will provide you with a prepaid shipping label.
3. No Restocking Fee
- We do not charge any restocking fees for returned items.
4. Refunds
4.1. Refund Process
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you of the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
4.2. Late or Missing Refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at support@techytreasures.com.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@techytreasures.com and send your item to: [Your Address].
6. Contact Us
If you have any questions on how to return your item to us, contact us at dan@techytreasures.com.